Identity Theft Incidents occur when a user claims to be a legitimate enterprise in an attempt to scam private information from a user. Cost to the enterprise includes financial losses by individual customers and loss of trust in the organization meant to be protecting them.
Identity Theft includes, Phishing; the use of email scams. Vishing; The use of Telephone and Voice over IP scams and SMShing; which are SMS based Scams and ever more sophisticated attempts by criminals to avoid detection.